Informal and Formal Telephone Conversations Неофициальные и официальные телефонные разговоры
Reservations Предварительные заказы по телефону
A Hotel Reservation
RECEPTIONIST: Reception desk. Tavistock Hotel. Good morning. MR. SEROV: Good morning. This is Intourist. We'd like to make a reservation for Mr. Kozlov. RECEPTIONIST: Could you spell the name, please? MR. SEROV: Yes, certainly. K-o-z-l-o-v. RECEPTIONIST: Thank you. What accommodation do you require? MR. SEROV: A single room for three nights from the 7th of October. RECEPTIONIST: Would you hold on a moment, please, I'll see whether we have the accommodation available. MR. SEROV: Thank you. RECEPTIONIST: Yes, I can reserve a single room with bath, from the 7th of October, for three nights. It's an inside room on the fifth floor. MR. SEROV: Would you please see that it's a quiet room? RECEPTIONIST: We will try. MR. SEROV: Thank you. What will the charge be? RECEPTIONIST: $45 daily, plus 12% service charge, inclusive of breakfast. Would you please confirm this reservation in writing? MR. SEROV: Yes, I'll write you today. RECEPTIONIST: Thank you. Goodbye. MR. SEROV: Goodbye.
I'll see whether we have the accommodation available - я проверю, есть ли у нас такой номер inclusive of breakfast - включая завтрак to confirm the reservation - подтвержать заказ
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